The Air France Boston Office provides comprehensive customer support for passengers traveling to and from Boston, Massachusetts. Whether you need assistance with flight bookings, ticket changes, baggage policies, or special travel arrangements, the Boston office ensures a smooth and professional service experience. With Air France operating high-quality international services, travelers in Boston can rely on this office for all essential travel needs.

Air France Boston Office – Overview

Air France, the national airline of France, is known globally for its premium hospitality, extensive international network, and world-class in-flight services. The Boston office plays a key role in delivering this experience to travelers in the Northeast United States. Located near the city’s primary international gateway, the office provides convenient access for passengers needing assistance before, during, or after their journey.

Services Offered at the Air France Boston Office

1. Flight Reservations & Ticketing

The Boston office assists customers with:

• Booking international flights

• Fare comparisons

• Flexible itineraries

• Seat preferences

• Upgrades to Premium Economy or Business Class

2. Ticket Modifications & Cancellations

Travel plans can change, and the Boston office offers help with:

• Date or time changes

• Itinerary modifications

• Refund processing

• Rebooking after flight disruptions

3. Baggage Assistance

Passengers can receive clear guidance on Air France’s baggage rules:

• Checked baggage allowances

• Cabin baggage dimensions

• Fees for additional baggage

• Lost, damaged, or delayed baggage claims

4. Check-In Guidance

The team provides support for:

• Online check-in

• Mobile boarding passes

• Airport check-in counters

• Special check-in needs

5. Flying Blue Loyalty Program Services

Air France’s loyalty program, Flying Blue, is supported at the Boston office with:

• Membership registration

• Miles earning and redemption

• Tier status information

• Assistance with reward upgrades

6. Special Travel Assistance

The office ensures all passengers receive necessary accommodations, including:

• Traveling with pets

• Medical assistance

• Support for passengers with reduced mobility

• Unaccompanied minor services

Air France Boston Office – Address

Air France Boston Office
Logan International Airport (BOS)
1 Harborside Dr, Boston, MA 02128, United States

The office is located within the airport premises, offering convenient access for travelers needing in-person support.

Contact Information – Air France Boston Office

• Customer Service Phone (U.S.): +1 (800) 237-2747

• BOS Airport Contact: +1 (800) 235-6426

• Official Website: www.airfrance.com

Air France’s customer service line is available 24/7 for general inquiries and booking assistance.

Office Hours

Office hours typically follow the airline’s flight schedule at Boston Logan International Airport.

Hours of Operation:
Monday–Sunday: Varies according to Air France flight timings
It's advisable to confirm the timing before visiting.

Why Contact the Air France Boston Office?

Travelers reach out to the Boston office for:

• Booking international routes to Paris and beyond

• Assistance with fare rules and ticket upgrades

• Information about travel requirements

• Filing baggage claims

• Resolving flight delays or cancellations

• Frequent flyer program queries

• Planning long-haul or connecting flights

Air France Baggage Allowance Overview

Cabin Baggage:

• 1 cabin bag + 1 personal item (Economy)

• 2 cabin bags + 1 personal item (Premium Economy/Business/La Première)

Checked Baggage:

Allowance depends on:

• Booking class

• Flying Blue status

• Destination

Additional fees may apply for overweight or oversize baggage.

Check-In Options for Air France Passengers

1. Online Check-In

Opens 30 hours before departure.

2. Mobile App Check-In

Travelers can download boarding passes and get real-time flight updates.

3. Airport Check-In

Available at designated Air France counters in Terminal E at Boston Logan.

Frequently Asked Questions

1. Does Air France operate from Boston Logan Airport?

Yes, Air France operates international services from Terminal E at BOS.

2. Can I upgrade my seat at the Boston office?

Yes, the office helps with upgrades depending on availability and fare eligibility.

3. Does the office provide Flying Blue assistance?

Absolutely. You can get help with miles, status, and reward bookings.

4. How early should I arrive for an Air France flight from Boston?

For international flights, it’s recommended to arrive at least 3 hours before departure.

Conclusion

The Air France Boston Office is a reliable resource for passengers seeking efficient, professional, and friendly airline services in the Boston region. Whether you're planning a trip to Paris, connecting to global destinations, or handling booking adjustments, the Boston office ensures your travel experience meets the standards of Air France’s globally trusted service.